THE NEED FOR ADAPTATION OF HUMAN RESOURCES (HR) AND LEARNING PROCESSES TO UNCERTAINTY AND TURBULENCE

Abstract

The relevance of this study is due to the fact that under the influence of digitalization and other crises, the internal processes of the organization, including HR, have significantly changed. Companies are reshaping their recruiting processes, using online learning and digital HR solutions more actively, developing platforms for employee interaction, and moving to more flexible forms of team building in the organization. In the context of the new reality, the coronavirus pandemic, digitalization and production automation, companies face all sorts of difficulties. To solve them, managers need to take a number of strategically correct actions, which in turn will require updating the skills of employees. The article presents trends in skill sets for all professions, which will become significantly more complicated, as well as problems and solutions in the process of adapting human resources and learning processes in response to the challenges of the new reality. The empirical basis of the research is the analytical research of the WEF “The Fourth Industrial Revolution. Targets for the development of industrial technologies and innovations ", 2019; consulting company PwC "Industry 4.0: Building the digital enterprise", 2016; Economics of Transition "Educational upgrading, structural change and the task composition of jobs in Europe", 2018; McKinsey Global Institute "A future that works: AI, automation, employment, and productivity", 2017; WEF "The Future of Jobs Report", 2020. The practical significance of this study lies in the disclosure of issues that require rethinking the traditional career path: continuous work experience or specialization in a specific field becomes a rudiment. This will help employees and leaders of companies to build alternative development trajectories, because when employees feel that their work is fraught with the risk of downsizing or increasing digitalization and automation, they begin to consider upgrading their skills or even changing careers.